Conducting performance reviews can be difficult. But with more employees working from home, the remote performance review brings a whole new set of challenges.
Here are a few tips we’ve found to make it a bit easier.
Set expectations.
Make sure your employees know that this is part of the normal performance review process, even though it may look and feel a little different. If you’ve been doing regular quarterly/annual reviews all along, they should already be familiar with these types of conversations.
Provide and request feedback.
Talk about how things are going, the challenges, successes, and lessons learned. Make sure the conversation focuses on the future and how these experiences can provide opportunity for growth. We’ve all had to adjust to a “new normal”. Be open about how it’s affected business, performance and our personal lives.
Turn on your camera.
These conversations are typically done in person, so why would you have the camera off? So much of our communication is not in what we say, but how we say it. It’s in our body language, facial expressions and so on. You want to see your employee, and more importantly, you want them to see you.
At the end of the day, remember that we are all dealing with a lot right now due to the pandemic, so have a more flexible and compassionate approach. Make sure you recognize those top performers, but don't beat up the poor performers. Be transparent. Show grace. The goal is to strengthen your organization, and that starts with its employees.
Photo by LinkedIn Sales Solutions on Unsplash
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